RETURNS & EXCHANGES
If you are not head over heels about your Realign order, you may make a return or exchange within 14 days of the confirmed delivery date, with these conditions met:
Return shipping is postmarked within 14 days of confirmed delivery date
Items are unused, unworn, and in its original condition
Send returns and exchanges to:
30 Corbin Drive
P.O. Box #48
Darien, CT 06820
If within the 14 day return period, you may contact us for a complimentary return shipping label (domestic returns only; only one complimentary return label per order). Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges or substitutions within the 14 day return period may be made with prior approval. Shipping costs to return the original item to us is the customer's responsibility, however, we will cover the shipping costs for the replacement item, Some items may be subject to a restocking fee.
Damaged, Missing, or Incorrect Items
If you receive the incorrect item or it was damaged upon delivery, please contact us so that we can arrange a replacement or apply a credit to your account. Realign must be notified of any damaged or incorrect items within 48 hours of delivery. You will not be responsible for shipping costs of replacement products for damages, missing, or incorrect items.